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ITSM: The Tie That Binds

ITSM: The Tie That Binds

·60 words·1 min

Relationship counselling

The relationship between an IT department and the business it supports is one of provider and customer. A real relationship thrives when all participants are genuinely involved and prospers with good communication. Set up adequately and then maintained, IT Service Management (ITSM) is designed to create an environment where the relationship flourishes.

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