ITSM: A Conversation With Garry Schmidt
Talking it out
Garry Schmidt first got involved in IT service management (ITSM) almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his main focuses. Garry was kind enough to discuss his experience with ITSM, which I present to you in three parts.
| Part 1 | Part 2 | Part 3 |
|---|---|---|
| Geek Speak | Geek Speak | Geek Speak |
| orangematter | orangematter | orangematter |